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I’m unable to respond to questions about lawn care, product recommendations, or application advice through this contact form.
We are not a lawn consultancy or advisory service. If you are unable to utilise the resources we have provided below, we kindly recommend reaching out to a local turf professional who offers consultancy services in your area.
Need help?
Almost every lawn-related question has already been answered in the NZLA Facebook Group. That’s the best place to find advice and ask questions! There are over 18,000 people in the group, many of whom are frequent users of NZLA products. I’m active in the group alongside a small team of moderators. We estimate that over 400 of our group members are actively working in the turf industry.
NZLA is a one-person operation, so I personally handle everything—from bottling and bagging products to packing orders, managing stock, running social media, and keeping the website up to date. With over 1,000 orders processed each month, it’s a full-on role! I’ve also dedicated significant time to building and maintaining the Facebook group to help you connect with others and find reliable answers quickly.
If your question is about an order you’ve placed or you have a question related to shipping, click and collect or damaged and missing items. Check out our FAQ’s before submitting a contact us form.
NZLA HQ in Rolleston.
We’re an online shop, not a retail store.
Our distribution warehouse in Rolleston isn’t open to visitors, so please don’t swing by.
If you’ve selected Click & Collect, no worries! Once your order is ready, we’ll email you all the details. It’s a contactless service, and we pack orders for collection every morning.